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Previous Incidents

[Resolved] CAS Single Sign-On Authentication Issues on Some CampusPress Networks

Began: Ended: Duration:
  • Data Centers
  • Australia - Sydney
  • Australia - Sydney Dedicated
  • Canada - Toronto
  • Germany - Frankfurt
  • United Kingdom - London
  • United Kingdom - London Dedicated AWS
  • United States - Ohio
  • United States - Ohio Dedicated AWS
  • United States - Oregon
  • United States - Oregon Dedicated AWS
  • United States - Virginia
  • United States - Virginia Dedicated AWS
  • United States - California Dedicated

We have identified an issue affecting CampusPress networks that use CAS for single sign-on (SSO) authentication. Some users may experience difficulty signing in via CAS. Users who are already logged in are not affected and should remain logged in as expected.

Our Development and Support teams are actively investigating the cause and working toward a resolution. Further updates will be shared as more information becomes available.

No action is required from clients at this time. CampusPress networks using other SSO authentication methods are not affected.

We have identified the cause of the CAS single sign-on (SSO) authentication issue affecting some CampusPress networks.

Our Development team is actively working on the fix, and we expect to have the issue resolved shortly. Users who are already logged in remain unaffected.

Further updates will be shared as soon as the resolution is complete.

The issue affecting CAS single sign-on (SSO) authentication on some CampusPress networks has now been resolved.

All CAS-based login services are operating normally, and users should be able to sign in as expected. Users who were already logged in were not impacted during the incident.

Our teams will continue to monitor the service to ensure stability.

No further notices from the past 7 days.