February 24, 2017: Cloudflare Parser Bug Impact

There is much news going around about a recent bug in Cloudflare which resulted in an extremely small number of Cloudflare customers’ that had the possibility of exposing customer data. We are a Cloudflare hosting partner and do utilize Cloudflare services, but we are 100% confident that we were not impacted by this bug and that […]

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June 24: Performance Issue [Resolved]

Resolved: [8:45 PM EST]  We have confirmation that it is now fully resolved. This event was Network routing issue outside of our data center partner’s facility. Network Engineers have rerouted all traffic to bypass the affected routes. We apologize for an inconvenience that this might have caused and will continue to monitor in case of […]

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March 15, 2016 – Performance Issue [Resolved]

Final Update: [9:09 EST] During our regular change management window, we pushed an update to the wiki plugin. This update was tested before update, but it lead to performance issues on some networks due to a database upgrade as users logged in. The problem is now fully resolved and shouldn’t happen again. We’ve already identified ways to […]

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December 8, 2015 – Performance Issues [Resolved]

Final Update: [5:17pm EST] A few of our customers had issues logging in or accessing private sites once the networks returned. This issue has been fully resolved and all networks are currently operational. We definitely apologize for the inconvenience and trouble this has caused. Update: [3:07pm EST] This issue has been resolved. The problem was related […]

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September 15, 2015 – Domain Mapping Issues [Resolved]

Update: As of September 19, 2015, this issue has been resolved. Please let us know if you have any questions at all. Due to problems with a 3rd party vendor we work with to handle DNS for domain mapping, new domains are not able to be mapped at this time. For CampusPress networks that use domain […]

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24 August, 2015 – Temporary Performance Issues [Resolved]

9am EST: We’re having temporary performance issues in our USA data center. Our technical team is working hard to restore performance back to normal and we will keep you updated on status here. 9:40am EST: We have been able to improve the issue, related to our database replication system. We will continue to monitor and make adjustments […]

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