June 24: Performance Issue [Resolved]

Resolved: [8:45 PM EST]  We have confirmation that it is now fully resolved. This event was Network routing issue outside of our data center partner’s facility. Network Engineers have rerouted all traffic to bypass the affected routes. We apologize for an inconvenience that this might have caused and will continue to monitor in case of […]

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March 15, 2016 – Performance Issue [Resolved]

Final Update: [9:09 EST] During our regular change management window, we pushed an update to the wiki plugin. This update was tested before update, but it lead to performance issues on some networks due to a database upgrade as users logged in. The problem is now fully resolved and shouldn’t happen again. We’ve already identified ways to […]

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24 August, 2015 – Temporary Performance Issues [Resolved]

9am EST: We’re having temporary performance issues in our USA data center. Our technical team is working hard to restore performance back to normal and we will keep you updated on status here. 9:40am EST: We have been able to improve the issue, related to our database replication system. We will continue to monitor and make adjustments […]

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